Privacy Policy
Astra · last updated 13 October 2026
This policy explains what Astra collects to provide your chart, account, subscriptions and daily readings.
How birth details are stored
Sign-in is required to use Astra. The app sends your name, date, time and place of birth to our server to calculate your chart. Astra stores the birth profile and computed chart with your account so it can restore them after a reinstall or storage clear. The app also keeps a local copy. You can remove a profile in the app and request account deletion to remove the server copy.
What we do store
| What | Why | How long |
|---|---|---|
| A one-way hash of a device identifier | To count how many questions a device has used, so free allowances work and cannot be reset by reinstalling | Until you ask us to delete it |
| Counts of questions and matches used | The same | The same |
| Subscription status from Google Play | To know what you have paid for. We never see your card or your Google account details — only whether a subscription is active | The same |
| Account email, name and password hash if you use email sign-in | To sign you in and let support identify your account. A password is stored as a one-way hash, not in readable form | Until you request account deletion |
| Account-linked birth profile and computed chart | To restore your saved profile and Home screen after sign-in, reinstall or storage clear | Until you remove the profile or request account deletion |
| A reported Ask question and response | To investigate a response you deliberately report in the app | Until it has been reviewed or you ask us to delete it |
| A temporary result for a completed metered Ask, match or muhurta request | To return the same answer if the app retries after a lost response, without charging the allowance twice | Up to 24 hours; removed sooner when the account is deleted |
| Bounded app interaction and experiment events | To improve the product and compare approved app variants | Raw events for 90 days, then aggregated or deleted |
The device identifier is hashed with a secret held only on our server before it is stored. The device record can be linked to the last signed-in account for usage and purchase support; it does not contain birth details itself.
Questions you ask
When you ask a question, the app works out the answer from your chart and then sends the findings to a language-model service to be written into readable sentences. That means your question and the relevant parts of your chart are transmitted to that provider for as long as it takes to write the reply.
We do not store your ordinary conversation history on our servers or write your questions to our logs. For a metered request, we temporarily store its generated result for up to 24 hours so a retry after a lost connection can return the same result without charging you twice. This retry cache is not a conversation history and is removed when the account is deleted. If you tap Report response, that specific question and response are stored so the report can be reviewed; the app tells you this before sending.
What we do not do
- No advertising, no advertising identifiers and no third-party analytics or tracking SDKs.
- We collect limited, content-blind app interaction events for product improvement and experiment measurement. They do not contain birth details, Ask questions, Ask answers or purchase tokens.
- We do not sell, rent or share your information with anyone for their own purposes.
- An account and email address are required for sign-in. A phone number is not required.
Children
Astra is not directed at children under 13 and we do not knowingly collect information from them.
Your choices
- Delete your chart — remove the profile in the app. For a signed-in profile this removes the local copy; request account deletion to remove the account-linked server copy too.
- Delete what we hold — email team@haxtar.in and we will erase your account-linked profile, usage and subscription records where the law permits.
- Cancel a subscription — Play Store → Subscriptions. We cannot cancel it for you; only Google can.
Security
Traffic between the app and our server is encrypted in transit. Our database is not reachable from the public internet.
Changes
If this policy changes materially we will update the date above and note the change in the app.
Contact
team@haxtar.in